Contact & Support
Tell us what you need and our team will route your request to the right specialist. For emergencies, use the 24/7 option below.
Request a Consultation
Share a bit about your organization and goals. We’ll follow up to schedule a short call and map the next steps.
Contact
Years of experience
35
5 Star Reviews
125
Tons of cable
60
Find Out Why
We're Southern Illinois'
Favorite IT Service
LET'S DO THIS
Find Out Why
We're Southern Illinois' Favorite IT Service
LET'S DO THIS
Years of experience
35
5 Star Reviews
125
Tons of cable
60
About the Support Button
The orange Support button in the website header is always visible. Use it to open a ticket, start a chat or reach our remote support tools.
Emergency Support (24/7)
If this is urgent, please call our team. After‑hours requests are routed to on‑call engineers.
Prefer email?
Send us a message and we’ll get back to you. Email: support@northprotech.com • Phone: (618) 565‑0471
Contact Us
Reach out any time you need us. Seriously.
(We're shockingly easy to get ahold of...)
Tech Support / Help desk
Is your computer throwing a tantrum, your Wi-Fi refusing to cooperate, or your screen just showing you the infamous blue abyss? Don't panic!
This is your direct lifeline for those inevitable "break/fix" emergencies when you need a fast, friendly expert to swoop in and get your tech back on the rails so you can get back to business
This is your direct lifeline for those inevitable "break/fix" emergencies when you need a fast, friendly expert to swoop in and get your tech back on the rails so you can get back to business
New Service
Ready to ditch the digital duct tape and embrace a true upgrade?
Whether you're looking to fortify your defenses with top-tier cybersecurity, migrate everything smoothly to the cloud, or plan a complete office network overhaul, this is where you start the conversation for strategic, future-proof IT solutions
Whether you're looking to fortify your defenses with top-tier cybersecurity, migrate everything smoothly to the cloud, or plan a complete office network overhaul, this is where you start the conversation for strategic, future-proof IT solutions
Billing / Account Management
From clarifying an invoice detail to adjusting your monthly service plan or adding a new team member to your account, use this area for all things administrative and financial.
We make sure the money side of your IT partnership is as clear and well-managed as your network
We make sure the money side of your IT partnership is as clear and well-managed as your network
General Inquiry
From clarifying an invoice detail to adjusting your monthly service plan or adding a new team member to your account, use this area for all things administrative and financial.
We make sure the money side of your IT partnership is as clear and well-managed as your network
We make sure the money side of your IT partnership is as clear and well-managed as your network
support@northprotech.com
People first. Technology that works for you.
We’re more than an IT provider, we’re your local technology partner, focused on helping your business grow, stay secure, and keep running smoothly every day.